Client Reviews

"We have known Steve Smith for about 25 years and can attest to his skills and dedication as a Real Estate agent. Steve is a perfectionist and wants to do his job right. To him "right" is making the customer happy. He has helped us buy three houses and sell two, so we have a lot of real estate transaction experience with Steve, and would not consider using anyone else. Although we have not used other agents, we have seen the way the other agents act, their lack of knowledge, and often not representing their clients in the most positive way. Steve is extremely thorough and always puts his client first, and the service you get is the best. He is patient and provides advice in selecting the right property, is excellent in the negotiating process, and patiently goes through all details of the purchase process. He is willing to go above and beyond by providing help with any upgrades or repairs to the house, drawing from a long list of trusted contractors that he has built up over his career. On our last house, Steve helped us close a large property in Manhattan Beach in a 45 day Escrow with intense pressure from the sellers for us to close on time. In the end we were ahead of schedule and they were not ready. Few agents could master the choreography of events to close such large transaction in that time period. Steve's professionalism and attention to detail are unmatched, and we highly recommend him as a Real Estate Agent."
- Tom & Michelle Mueller

"Steve, you make my world and home a better place! Steve, I want to thank you for the great experience I've had buying my first home! Even before we met, I tried to prepare myself as much as possible with the whole home-buying process – I even thought I might be able to handle it on my own! – But I am so glad that I was introduced to such a quality REALTOR® such as yourself. Looking back, there is no way I could have navigated through all the obstacles and intricacies of purchasing a home – you were absolutely essential! As we were touring homes, I appreciated that you were never pushy and never pressured me to make a decision. You always kept my best interests in mind! Given your many, many years of experience as a REALTOR® (and in home renovation, construction, design, etc.), I felt very comfortable trusting your honest opinions. Even once I had my offer accepted on a property, I feel that you went above and beyond to get issues resolved to ensure that we close in a timely manner. You never ceased working hard for me! I wish I knew more people who are looking to purchase or sell a house because you are certainly the buy whom I would point them to. So thank you again! I hope our paths cross again in the future." Sincerely,
- Steffen Fehrman

"It is with pleasure and gratitude that we are writing to share our experience with Steve Smith in the purchase of our new home. Steve's knowledge about real estate is multi-faceted and his local market knowledge is invaluable. His relationships in the community allowed us to view homes before they went on the market and his exceptional reputation as a real estate agent helped us get our home. We especially appreciate the dedication and hard work he did for us: making himself available when we needed to look at homes, negotiating the contract, finding us a good lender, securing all inspections and making sure the negotiated repairs were handled while we were out of town. In addition, he was always reachable whenever we had a question/concern and he kept us informed throughout the whole escrow process. Steve has been a delight to work with on a professional and personal level. He maintains a perfect balance of professionalism, good humor, patience, understanding and diplomacy. We would highly recommend Steve Smith to everyone looking for a real estate agent and would not hesitate to use him again in the future."
- David & Emily

"Steve has been our Real Estate agent for the last ten years. Over those years, Steve has represented us for three transactions. He was very thorough and kept us informed of the whole process in each transaction. Our last transaction took more than three months to close due complicated issues evolved as the transaction turned into a short sale during the process and our loan documents were late. Our property was going to be auctioned off in the next few days. Because Steve is knowledgeable and experienced in his field, Steve found a way to record our deed acceptable to the bank. He gathered all the involved parties together to record the deed in person. We were extremely fortunate that Steve was our agent. He was able to help us close our difficult escrow. We absolutely love our house! Steve's Modus Operandi is "service for life" and he means it. We reach out to Steve often for home improvement references and real estate advice. He is the best!"
- Brian & Mui Klein

"I highly recommend Steve Smith. He is extremely knowledgeable, a skilled negotiator, and will always look out for your best interest. Steve embodies great customer service and will do everything he can to make the purchase or sale of your home a reality. I have used Steve in two real estate transactions and have recommended him to both family and friends. You will not be disappointed with Steve Smith as your real estate professional."
- Julie Hendrickson

"Steve Smith is the go to Real Estate guy! He has represented me well on two transactions. And one of those was complicated and took literally years! Steve is knowledgable, professional and honest. He is detailed and looks out for his clients best interests at all levels. I trust him completely and recommend him highly."
- Suzy Hall

"You couldn't find a better real estate agent than Steve Smith. He was patient, professional, not pushy, and extremely helpful; he sold our house in three days and found us the perfect home. We were living in South Torrance and wanted to move to PV. We didn't know what we wanted and were willing to wait until we found the right house. Even though he worked with us for quite a while, Steve was attentive through the entire search. When we asked to see a house, he made it happen in spite of our busy schedules. Not only did he listen to what we told him we wanted, he paid attention to what we liked and didn't like about the houses we saw. He found our new home as it fell out of escrow with another buyer and helped us negotiate a great price. Selling our house was a little emotional; we had lived there for nearly 18 years. We had sold two houses previously when our parents died, but never realized how much a real professional REALTOR® made a difference. He was able to refer us to some great resources for repairs, which were fair on price and did what they said they would do, and Steve stayed on top of all of it, making sure it happened on time. Truly full service; he took away a huge portion of the worry and hassle. In both the buying and selling processes, we trusted Steve's advice and really feel we got the most out of both. We sold our house for more than we expected to get and Steve found a house in our budget with all of the attributes we were looking for. We would highly recommend Steve without hesitation to friends, family, or anyone looking to buy a home."
- Brad & Michele

"To Whom It May Concern: We relocated from Atlanta to California in 2010 and were new to the Southbay area. We began searching for a REALTOR® on our own and were not having much luck. A good friend told my wife about this great agent they had used named Steve Smith. Right away, Steve stood out. He was responsive, took the time to understand what we were looking for and then helped us focus on areas and homes that fit our criteria (location, schools, budget). He was very patient and never pushy, which we both liked. Because of the direction of the market at the time, Steve advised us take our time and get more familiar with the area. He worked with us for 14 months and ultimately found us a great deal in RPV. The contract terms were very aggressive and Steve did everything he could to make it happen. We got the house at a great price and closed on time thanks to Steve. Prior to working with Steve, I personally did not think real estate agents added much value to the home buying process. Steve changed my view. I would not hesitate to work with Steve again and highly recommend him to anyone who's considering purchasing or selling. I wish there were more agents like Steve Smith in this world!"
- C. Thomas Jerden, RPV

"My wife and I loved working with Steve. This was our first homebuying experience and we'd heard how complicated it was, but working with Steve, everything went smoothly. We were recommended to Steve from another couple who had just recently used him and later found out that multiple people at work had used him. Steve really listened to what we were looking for in a house (we were actually looking in a very specific area of North Redondo) and suggested a few other places that were similar style neighborhoods. We actually ended up liking his recommended neighborhoods better than our initial area. He spent quite a bit of time with us looking at different houses, showing us the high and the low end of what we could get for our money. Also, all his contacts, loan guy, home inspector, etc, really know their stuff. The main thing we really liked though was Steve's availability. We were monitoring the MLS daily looking for new homes in our area. As soon as we saw something we liked, we called him and could usually see the house the same day. That's actually how we got the place we ended up buying. It was listed on the MLS on a Tuesday, we liked it immediately and Steve took us to see it Tuesday night. We then worked with Steve over the next 2 days and had an offer in by Friday. We had an interesting escrow because the buyers wanted to rent back the house for 90 days, but Steve helped us work through that too. Steve was always very attentive to what we were looking for, always very professional, and we are recommending him to any of our friends who are looking for a house. My wife and I both recommend Steve as an agent and hope your home buying experience goes as easy as our did."
- Joe

"Steve, I want to show you our appreciation for the patience, thoughtfulness and professionalism during our process of finding a new home. The quality of work that you first spoke of, I must admit to being slightly skeptical about, but happily being wrong. Your patience of showing us 60+ homes until we found the one we wanted is unheard of with my friends. You've made the process of purchasing a house as painless as possible." Sincerely,
- Carson Chou

"Steve was a great advocate throughout the purchase of our new home. He was professional and diligent in the process of finding a home; negotiating a deal; the home inspection phase; and even after closing when we took possession. We recommend Steve without hesitation to anyone looking for a REALTOR®."
- Nanci & John

"Dear Steve - I wanted to thank you for all the effort you have put in closing a deal on my family's dream home in Rancho Palos Verdes! Your knowledge of the local real estate market and buyer/seller position in these challenging times was crucial to reaching agreement with the seller. Your diligence in selecting the right home inspector, termite company, and monitoring the progress of the repairs needed for closing, was a huge help for me as a first time home buyer in this market, who just moved to the US couple years ago. If it was not for your hard and diligent work and perseverance, we would not have become very happy home owners last year. I will recommend your services to all my friends and colleagues who may be interested in buying or renting on the Palos Verdes Peninsula." With sincere thanks,
- David Lukac and family

"Dear Steve - Christina and I love our new home and wanted to take a moment to thank you for the work you did helping us to buy it. This was our first time buying a home and from our first meeting, you did an excellent job helping us to know what to expect and answering our questions. More importantly, you gave us a great deal of confidence throughout that you were looking out for our interests. This included developing a good understanding of what we were looking for in a home and taking the time to help us build our understanding of the local market. When it came time to make an offer, we had confidence that you were on our side in the negotiation process and not simply looking to close the deal. Steve, we were also very impressed with your technical knowledge and experience and the way you put it into practice. It was clear that you had an intimate understanding of the South Bay market where we were shopping -- that you knew every neighborhood in the area and had a good understanding of the history, architecture, and other important details. Furthermore your eye for detail and knowledge of contractor costs and processes was extremely helpful to us in evaluating homes. Finally, you were on top of the purchase process from negotiation through the close of escrow, making it very easy and low-stress for us. Thanks for your hard work and please feel free to use us as a reference for prospective clients." Sincerely,
- James Ozenne

"Hi Steve - As you know we have been in our new home about 6 weeks now and although we have not totally finished unpacking and getting settled, we wanted you to know how much we love our house! Thanks to you and your knowledge of the area we were able to purchase a beautiful home at a spectacular price! You made the home purchase process a thing to look forward to, rather than dread. The painters, electricians and plumbers that you put us in touch with were awesome. They performed their services above our expectations and we felt we were charged fairly for their work. Please accept our sincere appreciation for all you did to get us into our new home. You were on top of every facet of the purchase process and we never felt that we were 'out of the loop'! Thanks for the great job and we have already given your name to several of our friends! Best wishes for your considered success!"
- Loren Porretto
P.S. Please stop by and say 'Hi' whenever you're in the neighborhood!

"In 2009, my brother and I purchased a condominium for our mother and Steve Smith was the REALTOR® who help us with this purchase. This was shortly after the death of my father. My mom needed to move to a "senior living" community. We were still greatly grieving the loss of my dad and moving my mom to a new home at that time was difficult. Steve Smith was a fantastic REALTOR® and great help during that difficult time. He helped us locate a Senior Living Condo in close proximity to my home. He assisted us and referred us to a great mortgage lender, ( South Bay Equity Lending ) that helped us with the financing of the condo. During this entire process, Steve was most helpful and compassionate given our difficult circumstances and made the purchase easy on the entire family. I am very happy to recommend Steve Smith as your REALTOR®!" Sincerely;
- Erich Michael Mosig DDS

"Hello Steve - I want to acknowledge and thank you for the excellent support, partnership and service you have provided throughout our home buying experience in Palos Verdes. Home buying experience is nothing new to my wife, Annie, and I. We have bought and sold over six houses to date in the last 25 years. But we, by far and hands down, can say that our experience in having you be our Real Estate Agent has been superior to any of our previous transactions. What separated you from other Realtors is your unwavering commitment to understanding what we needed, patience in identifying the right property, unbelievable attention to detail, providing timely and high integrity feedback, representing us with our best interest in mind, explaining every nuance in the purchasing process, doing first class market analysis in helping us identify the right value for our home, not pushing us to make irrational and quick decisions for personal gains, follow up on every action item with thoroughness to address inspection and builder workmanship issue, working long and unreasonable hours to accommodate our schedule ...etc., etc. The list is long but suffice is to say, I would strongly recommend you to anyone as their real estate agent without any hesitation. We hope to continue to keep in close touch with you and wish you the best. Thanks. " Sincerely;
- Rajeev and Annie